Appeal a moderation decision

If your account was suspended, something you posted was removed, or what you can do here was restricted, you can ask for the decision to be looked at again. It is free, the person who runs Ridoco reviews it, and you get the outcome and the reasons for it in writing. You do not need to be signed in to use this page.

Lodge an appeal

Your email address

The outcome is sent here. Use the address on the account the decision was about.

What was decided

Decision reference (optional)

The reference in the email about the decision, if you have one. The appeal goes ahead without it.

Date of the decision (optional)

This route stays open for 6 months after a decision. Without a date the appeal is treated as in time.

Why you think the decision was wrong

Anything you want the reviewer to see: what happened, context, links, dates.

Check an appeal you already lodged

What this is

This is the internal complaint-handling system under article 20 of Regulation (EU) 2022/2065, the Digital Services Act.

Using it does not take away your other options. You can still go to a Dutch court, and you can still take the dispute to an out-of-court dispute settlement body certified under article 21 of that Regulation.

The rules the decision was measured against are in the Acceptable Use.